Privacy Policy
Last updated: December 2025
iMedia8 Ltd ("we", "our", or "us") operates NuvorCore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide during registration or use of our services.
- Account Information: Username, password, and account preferences.
- Usage Data: Information about how you use our platform, including login times, pages viewed, and features accessed.
- Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
- Location Data: General geographic location based on IP address for security and analytics purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services
- To authenticate users and manage account access
- To process transactions and send related information
- To send administrative notifications, updates, and security alerts
- To respond to customer service requests and support needs
- To monitor and analyze usage patterns to improve our services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, email delivery, analytics).
- Legal Requirements: When required by law or in response to valid legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Multi-factor authentication options
- Regular security assessments and updates
- Access controls and audit logging
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Activity logs and login records are retained for up to 365 days.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at imedia8.london@gmail.com.
7. Third-Party Services
Our service may integrate with third-party services such as:
- Google APIs for authentication and other features
- Pusher for real-time notifications
- Twilio for SMS services
These services have their own privacy policies, and we encourage you to review them.
8. Cookies and Tracking
We use cookies and similar tracking technologies to maintain session state and improve user experience. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
iMedia8 Ltd
Email: imedia8.london@gmail.com